Straight answers about the CarpTNT range, ordering and support.
Which countries can I order from?
The checkout accepts delivery addresses in all 27 European Union member states. Available services are shown after you enter the delivery address; islands, remote postcodes and special customs or VAT territories may require confirmation.
Which currency is used?
The storefront and checkout use euros (EUR). Your bank may apply its own conversion if your payment account uses another currency.
Can I check compatibility before ordering?
Yes. Use the contact form with the models you already own and the product you are considering.
Do I need an account?
No. Guest checkout is available, and you may create an account during checkout to keep order information together.
How do translations work?
English is the source language. Spanish, German, French and Simplified Chinese versions are generated through the site language tool. Product model names and measurements remain unchanged.
How do I track an order?
Use the tracking link in the dispatch email or enter the order number and billing email on the order-tracking page.
Can I cancel an order?
Contact us immediately. We can cancel before packing begins. After dispatch, use the applicable withdrawal and return process.
Where are returns sent?
Request authorisation first. The correct address depends on the dispatch route. A permanent Spanish warehouse return address will be added when the facility is active.