This notice explains how CarpTNT uses personal data when you browse the store, place an order, create an account or contact support.
Data controller
CarpariaTNT SL
AV. Diagonal, 449 4-08036 Barcelona
Use the website contact form for privacy requests until the dedicated customer-service email is published.
Data we collect
| Data | Why it is used |
|---|---|
| Identity and contact details | To process orders, deliver parcels, provide invoices and answer support requests. |
| Order and payment status | To perform the contract, prevent fraud and maintain accounting records. Full card details are handled by the payment provider, not stored by this website. |
| Device, log and cookie data | To keep the site secure, remember preferences and understand technical performance where consent is required. |
| Support communications | To investigate questions, returns, warranty claims and safety reports. |
Legal bases
Depending on the activity, processing is based on contract performance, legal obligation, legitimate interests such as security and service improvement, or consent for optional technologies and marketing.
Sharing and international processing
Data may be shared with hosting, ecommerce, translation, payment, accounting, customer-support and delivery providers only as needed for their role. Where data is transferred outside the European Economic Area, an appropriate transfer mechanism and safeguards must be used.
Retention
Order and tax records are kept for the period required by applicable law. Account, support and technical records are kept only as long as needed for their purpose, dispute handling and security.
Your rights
Subject to applicable law, you may request access, correction, erasure, restriction, portability or objection, and you may withdraw consent. You may also complain to the data-protection authority in your country.
Privacy contact
Use the contact form and choose “Other” for a privacy request. Identity verification may be required before account or order data is disclosed.